Shipping policy

Shipping Policy — Evergrow Mart

Evergrow Mart – Last updated: 20th October, 2025

At Evergrow Mart, we are committed to providing fast, reliable, and secure shipping for all our customers. Please read our shipping policy carefully to understand how we handle delivery, costs, and tracking.

1. Order Processing Time

All orders are processed within [1–3 business days] after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Times

We offer various shipping options to meet your needs:

Standard Shipping: Estimated delivery within [5–10 business days].
Express Shipping: Estimated delivery within [2–5 business days].

Delivery times may vary depending on your location and local courier services.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location, order size, and chosen shipping method. Occasionally, we offer free shipping promotions – keep an eye on our website for updates!

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor the status of your delivery in real time.

5. International Shipping

We also offer international shipping. Delivery times and shipping costs vary depending on the destination country. Please note that customs duties or import taxes may apply.

6. Lost or Damaged Items

We take every precaution to ensure your items arrive safely. If your order is lost or damaged during shipping, please contact us immediately at support@evergrowmart.store or +2348146057080 so we can assist you.

7. Incorrect Shipping Information

Please verify your shipping address at checkout. We are not responsible for items delivered to incorrect or incomplete addresses entered by the customer.
If a package is returned to us due to an incorrect address, reshipment fees will apply to send the order again.

8. Contact Us

If you have any questions regarding our shipping policy, feel free to contact us:
Email: support@evergrowmart.store
Phone: +2348146057080

Support Hours: Mon–Fri, 9:00 AM – 5:00 PM

Report issues: within 48 hours

Shipping Tips

Double-check your shipping address at checkout.
Provide a phone number for delivery updates.
Use a secure, trackable return method when returning items.

Note: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

By placing an order with Evergrow Mart, you agree to the terms of this Shipping Policy. This policy may be updated from time to time; please check this page for the latest version.

Thank you for shopping with Evergrow Mart. We are committed to delivering your orders safely and on time!

This Shipping Policy is subject to change. Last updated: 20th October, 2025